The Bike Shed is an independent company, run by a dedicated team of enthusiastic bicycle riders. We aim to be the kind of company that we'd want to deal with if we were you. You have our absolute commitment as fellow cyclists, internet users and hard-working people that you'll be satisfied with our service. If you're not, let us know and we'll sort it out!
Returned goods must be unused and in a saleable condition. Once we've received them back, we will arrange to either credit you or replace the goods with a different size or colour, whichever you prefer. We recommend using recorded delivery or registered post to return any items to cover you against loss.
Just contact us if you have any problems with an order from The Bike Shed. We'll tell you exactly what steps we're going to take to rectify the problem.
Just contact us if you have a warranty problem. All goods supplied by The Bike Shed are from official sources within the UK and are covered by the normal manufacturer’s warranty. |